Project Description

The Emotional Intelligence Workshops are for groups of up to 16, providing a complete insight into Emotional Intelligence and how increased levels can benefit and enhance workplace performance.

Delivered in a fun, engaging way using case studies and interactive scenarios, these sessions are perfect for anyone who is serious about learning about the benefits of Emotional Intelligence.

All delegates will leave with an in-depth understanding of Emotional Intelligence and how to develop it.

The workshops can be tailored to meet the specific needs of the audience and will broadly cover the following:

  • How to enhance the quality of your communication and your relationships with colleagues, stakeholders and customers

  • Define and explain what Emotional Intelligence is, including the key areas

  • Examine how Emotionally Intelligent leaders and followers look and behave

  • How to identify, understand and manage your emotions

  • How to reduce short term employee absence due to stress related issues

  • How you can make better decisions when emotions are involved

  • How and when Emotional Intelligence is linked to your performance, relationships and wellbeing

  • How you can complete mutually satisfying win-win relationships that boost your individual and collective performance

  • How to explore the EQ-i 2.0 Assessment method

  • How your Emotional Intelligence can be developed

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DELEGATE FEEDBACK

Mark’s training style was very good. I liked how he got us to participate in role playing activities.

Nancy Rennie

I felt that Mark was able to use his own personal experience to add to a professional, focused and well-structured course. Would definitely use him again.

Rachel Jones

Great instructor skills, engaging and effective.

Imran Khan (IBM)

Excellent throughout, learnt lots of new knowledge to deal with conflict prevention.

William Mackie

Mark is very well organised and enjoys an excellent social element to his training and engages with the delegates. I enjoyed the course and learned a lot from him and his experience.

Ahmad El Masri

Very informative with great use of practical examples which I could encounter. Very well recommended to anyone in a similar role.

Steve Towers